FAQs - Shipping & Delivery
-
Where is the product shipped from?Our warehouses are located in China. We will prioritize the delivery of your package from the warehouse closest to you.
-
How long is the delivery time?Warewhouse processing time 1-2 business days, delivery time is 7-12 business days for general products
-
How to get tracking information?Tracking information will be updated on the " My Orders " page at the same time after the package is shipped.
-
Why is the tracking number invalid?Please wait patiently. Tracking numbers are not valid until the carrier scans the package and uploads the information.
-
What should I do if the delivery fails?Please contact the local carrier and re-schedule the delivery.