Payment Policy

Paying with Paypal

1. With PayPal, you can send payment quickly and securely online.

2. Through PayPal, you can pay by the credit card, debit card, or bank account balance.

3. Once your order is submitted, you will be redirected to PayPal's site to make the payment.

Advantages of using Paypal

The payment is traceable. You can trace the status of your payment using your PayPal account. Brabic.com doesn't receive your credit card number or bank information (it is safely encrypted through PayPal's server), limiting the risk of unauthorized use.

Paying with Credit Card

1. You'll use your credit card to make purchases before paying back the balance or part of what you owe each month.

2. When you select the credit card payment option, the OceanPay page will appear. If you're successful in applying for a credit card, you'll receive the card from the supplier.

Advantages of using a credit card

· Buying now and paying later

· Having purchase protection

· Getting an interest free loan

· Getting benefits and rewards

· Reducing your debt

· Boosting your credit rating

Common Reasons for Payment Issues

There are 8 common causes that would lead to payment failure issues. Please try the solutions below according to your own payment problems. If you still have problems on payment, please contact us support@brabic.com .

Cause 1: You may have inadvertently exceeded your credit card maximum sum limit.

Solution: Please check your credit card account’s maximum sum from your issue bank.

Cause 2: The credit card number provided is invalid.

Solution: Double check the credit card information you have entered.

Cause 3: The credit card provided has expired or has insufficient funds.

Solution: If this is the case, you should contact your bank for additional assistance.

Cause 4: The payment has been declined by your credit card issue bank.

Solution: You need to contact your credit card issue bank for assistance.

Cause 5: The credit card provided has not been approved for recurring payment.

Solution: For more information on why the payment has failed, please contact your bank or credit card companies and update your payment method accordingly.

Cause 6: Your account is mistakenly considered as spam or fraud by your credit card issue bank.

Solution: Please contact your issue bank to lift the misjudgment.

Cause 7: The card issuer sees a charge that doesn’t fit your normal spending patterns and blocks the transaction to protect you.

Solution: You should contact your issue bank to solve this problem.

Cause 8: Some credit cards have limits for the maximum sum that can be withdrawn in a single transaction. If you are purchasing many products at once, this can be a reason for the payment to fail.

Solution: In such case you can contact our Sales Manager by contacting us support@brabic.com to receive different links to pay for the desired products separately.

If you have any problems on PayPal, please contact PayPal support team.