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FERMER

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FAQs - Shipping & Delivery

  • Where is the product shipped from?
    Our warehouses are located in China. We will prioritize the delivery of your package from the warehouse closest to you.
 
  • How long is the delivery time?
    Warewhouse processing time 1-2 business days, delivery time is 7-12 business days for general products
 
  • How to get tracking information?
    Tracking information will be updated on the " My Orders " page at the same time after the package is shipped.
 
  • Why is the tracking number invalid?
    Please wait patiently. Tracking numbers are not valid until the carrier scans the package and uploads the information.
 
  • What should I do if the delivery fails?
    Please contact the local carrier and re-schedule the delivery.